Business Telecom Buyer
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VoIP Business Phone Systems: We walk you through the buying process to help you get the Phone System you need.
We are your complete resource for information on VoIP Telephone Systems. Learn about features, options and special considerations for your specific business' needs. Get free competitive price quotes from dealers in your area via our secure quote request service.
Then you can choose to speak with one of our Purchasing Advisors who can walk you through the process and handle any issues or questions that arise. Our Advisors provide these services and more:
- Verify your information and give an overview of the purchasing process
- Provide purchasing tips and send buyer's guides
- Provide supplier profiles and ratings
- Mediate issues with suppliers
Multi-Location Support
- All offices get the full power of your main phone system
- Traveling employees get more support
Advanced Features
- Big-company features at a manageable price
- True CTI will provide great benefits
Saving Money
- Eliminate toll costs between far-flung offices
- Reduce network maintenance costs and efforts
What is VoIP:
Voice over IP (VoIP) is the future of telephony. By using computer networks to deliver your phone calls as data, VoIP can provide big-company phone system features to small businesses - and they can also help you save money. VoIP systems are robust and easily expandable, so they are a great choice for businesses that are growing rapidly.
The benefits for your business can vary. Select one of the three options above to learn more about the benefits that are most important to you.
The difference between VoIP service and VoIP systems
There are two completely separate ways VoIP can be used in your business. VoIP systems, which this site discusses, are akin to your existing phone system, the PBX or other telephone hardware that handles incoming and outgoing calls, voicemail, and extension dialing.
The other technology that's been in the news is VoIP service. Like traditional phone service, a VoIP service provides a connection to the rest of the world outside your company. There's little or no hardware involved - a VoIP service handles the phone traffic once it leaves your company network.
VoIP services for business are still maturing - the best known providers are still focused on consumers. One advantage to using VoIP within your company is that you can control the network appropriately. Calls that leave your company have to compete with other data traffic on multiple networks, and as a result, quality can suffer.
Questions to ask phone system dealers
Asking the right questions can help you get the best VoIP phones, no matter what benefits you're looking for. Here are some questions to ask VoIP phone system dealers:
- Will your employees or a subcontractor install the VoIP system?
- Have you installed VoIP phone systems for businesses like mine?
- What SLAs (service level agreements) do you offer? (How quickly will you respond if we have a problem?)
- Does your pricing include training?
- Will we be able to do basic MACs (moves, adds, changes) without calling you?
- Is our current network capable of handling your VoIP system?
- How easy is it to expand this phone system? What's the maximum number of users it can support?
- Can we use other brands of phones with this system?
- If we want to add additional features later, is that possible?
- How many of this brand/model of phone system have you sold and installed? Are those customers happy with them?